SHOPPING ANNOUNCEMENTS & FAQs

 

RL & Co items are created by hand in small batches. Nothing here is mass produced or stockpiled. I am the owner, creator, office manager, shipping department...etc. I do it all, with the help of a few machines and an occasional volunteer. In addition, I am a home schooling mother of two young boys and a caregiver to both of my parents. With that in mind, please know that I make EVERY attempt to create your order correctly and in a timely manner. Please read through the FAQs below. Feel free to send a message with any questions before placing your order.

 

  • Increased volume of orders may cause additional time to the listed creation time of any order.

 

  • Check your order as soon as it is received. If there is an issue, please contact me within 5 business days of receipt by email at remithalynn@gmail.com Issues not addressed in this time will not be taken into consideration. Once orders ship, RL & Co is not responsible for delivery or delays by USPS

 

  • Shipping times are in addition to creation time.

 

  • CONVERSE take upto 5 weeks (25-30 BUSINESS DAYS). Closed on weekends and holidays

 

  • All sales are final.

 

  • No refunds. 

 

  • In the event of an issue with your order please contact remithalynn@gmail.com within 5 business days of receipt.

Shopping Announcements & FAQs

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